December 4th 2019 | Garden Lobby, The Scottish Parliament


26 Jul
' Nominations Open '
25 Oct
' Nominations Close '
12 Nov
' Shortlist Announced '


An award for the team that best embodies the spirit of public service reform, showcasing the exceptional public sector of the future – working across departmental and organisational boundaries, placing the citizen at the centre of service delivery and working to tackle the causes of social ills, rather than solely the symptoms .  The award criteria are:

  • A team or project that have exhibited an ability to effectively collaborate across departments and organisations to provide better services
  • A team or project who have engaged effectively with their services users and put the citizen at the centre of their approach
  • A team or project who can exhibit how their approach has improved the efficient delivery of their service and/or project
Read more

This award recognises the work of public bodies in ensuring that the communities they serve are fully engaged in the development and delivery of public services in their area. This can range from engagement with communities in the development of policies to combat anti-social behaviour, collective approaches to regenerating disadvantaged communities or simply ensuring that communities feel that their voices and opinions are heard and valued by the public bodies which serve them.

Read more

The delivery of many public services in challenging environments is only possible if the public sector and the third sector work together. These partnerships provide the day-to-day public services that support and care for people and communities throughout Scotland. And they are often lifelines for vulnerable citizens who could otherwise go unnoticed.

We are entering a new phase for public services with huge transformations taking place when resources are scarce.  It is essential that money is spent wisely, but people and communities need services that meet their needs and don’t just save money. Services need to shift the emphasis to prevention.

With innovative ideas and plenty of enthusiasm, it is possible for a project or partnership to make a significant impact. If you’re a public sector and third sector organisation delivering a service or a project that is making a big difference to people and communities, then this is the award for you.

The judges will be looking for clear evidence - facts and figures and real-life examples - of how the partnership has made a difference and supported and improved the lives of people and communities (this may include case studies and/or testimonials).

The underlying aim of the award is simply to recognise excellence. Each submission must indicate clearly to the judges the nature and scope of the challenge(s) faced. The judges will be looking for examples of excellent work with evidence of effective approaches which are supported by hard facts that demonstrate impact.

This award will recognise public and third sector organisations working in partnership to deliver better outcomes in public services. 

Nominations can be made by either of the partnership organisations or third sector organisations themselves or public sector organisations they are working with and by the people who are benefiting from the service.

Read more

An award recognising good practice in project, programme and portfolio management, open to any team or individual that can demonstrate:

  • Best practice application of expert project management skills and techniques.
  • Evidence of systematic oversight of the project/programme and clear appreciation of the customer supplier environment.
  • Clarity about pre-agreed benefits and evidence of their delivery.
Read more

An award open to any individual who has demonstrated outstanding leadership.  This would include:

  • Setting compelling vision for future direction.
  • Engaging people and developing their own and other capabilities.
  • Managing effectively and delivering results.
Read more

An award that recognises an exceptional performance by a team in the delivery of a highly effective communications campaign, targeting either internal or external stakeholders/audiences.

External campaigns should clearly demonstrate effectiveness and efficiency of delivery and be able to show how they have enhanced the reputation and user engagement of the organisation, or achieved a specific aim, i.e. behaviour change, awareness raising, etc. 

Internal campaigns should have resulted in high levels of staff engagement on the given issue. 

Read more

This award recognises the use of technology to deliver improvements in public services to the citizen.

This may include:

  • The effective use of technology to improve service provision
  • The effective use of technology in making a public service(s) more accessible to the citizen
  • The effective use of technology to increase the operational efficiency or effectiveness of a public body
Read more

An award for an individual, team, group or network initiating and leading action to remove barriers and improve the working experience and engagement levels of employees, or demonstrating excellence in the delivery of services to all genders. Criteria:

  • Acts as a role model or ally in championing gender equality
  • Creates an inclusive culture by challenging gender inequalities/barriers/bias in the application of people management policies, for example inclusive recruitment, talent development, performance management, career development and promotion, or in customer service delivery.
  • Takes steps to eliminate or reduce incidents of bullying, harassment or discrimination against employees or service users of all genders
  • Leads positive actions or interventions to enable talented employees of all genders to realise their full potential
  • Applies evidence and customer insight to tackle issues effectively to improve service user experience
  • Can demonstrate positive outcomes arising from their interventions for individuals and the organisation
Read more

Tomorrow’s leaders within the public sector are already with us, largely working unrecognised, and this award will seek to shine a spotlight on them.

Nominations should come from a senior manager or team leader for a junior member of staff with no more than two years’ service and should include:

  • Background of the nominees role and responsibilities within their department/project team
Read more

An award for a team or collective leadership group who have displayed excellence in promoting skills development across teams or operational units.  This should include:

  • Evidence of a significant and sustainable contribution, increasing skills improvement and sharing.
  • The positive business outcomes achieved as a direct consequence of up-skilling a team or operational unit.
  • Evidence of embedded good practices in determining evolving development needs and real innovation in addressing them.
Read more

An award that recognises a project or approach by an organisation or community based initiative that has brought together various strands of policy exploration and applied it to a local issue to make a real difference in terms of practical delivery, user experience or costs effectiveness. Entries should be able to demonstrate how the application of good policy making has made a real practical difference to people’s lives.

Read more

Recognising a team or individual that has demonstrated exemplary commercial practice, achieving better outcomes for public bodies through contract negotiations and management, commercial policy development, smart procurement, best practice supplier management, or new models of delivery.  

Read more

The Lifetime Achievement Award will recognise and promote individuals who have made a significant contribution to Scottish Public Service over a sustained period of time.

The Lifetime Achievement Award will be award to an individual who has:

  • An established history of distinguished service.
  • Made a lasting contribution to the Scottish public service.
  • Exhibited leadership and provided inspiration to others in the Sector.
  • Earned recognition by other industry, training, education or employer groups.
  • Gained the respect of their professional peers.

This award will be chosen by our judging panel and will not be open for nominations.

Read more