December 4th 2017 | The Scottish Parliament

Timeline:

15 May
' Nominations Open '
20 Oct
' Nominations Close *deadline extended* '
13 Nov
' Shortlist Announced '
4 Dec
' Scottish Public Service Awards '

Categories

An award for the team that best embodies the spirit of public service reform, showcasing the exceptional public sector of the future – working across departmental and organisational boundaries, placing the citizen at the centre of service delivery and working to tackle the causes of social ills, rather than solely the symptoms .  The award criteria are:

  • A team or project that have exhibited an ability to effectively collaborate across departments and organisations to provide better services
  • A team or project who have engaged effectively with their services users and put the citizen at the centre of their approach
  • A team or project who can exhibit how their approach has improved the efficient delivery of their service and/or project
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An award open to any individual who has demonstrated outstanding leadership.  This would include:

  • Setting compelling vision for future direction.
  • Engaging people and developing their own and other capabilities.
  • Managing effectively and delivering results.
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An award that recognises an exceptional performance by a team in the delivery of a highly effective communications campaign, targeting either internal or external stakeholders/audiences.

External campaigns should clearly demonstrate effectiveness and efficiency of delivery and be able to show how they have enhanced the reputation and user engagement of the organisation, or achieved a specific aim, i.e. behaviour change, awareness raising, etc. 

Internal campaigns should have resulted in high levels of staff engagement on the given issue. 

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This award recognises the work of public bodies in ensuring that the communities they serve are fully engaged in the development and delivery of public services in their area. This can range from engagement with communities in the development of policies to combat anti-social behaviour, collective approaches to regenerating disadvantaged communities or simply ensuring that communities feel that their voices and opinions are heard and valued by the public bodies which serve them.

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An award recognising good practice in project, programme and portfolio management, open to any team or individual that can demonstrate:

  • Best practice application of expert project management skills and techniques.
  • Evidence of systematic oversight of the project/programme and clear appreciation of the customer supplier environment.
  • Clarity about pre-agreed benefits and evidence of their delivery.
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This award recognises the use of technology to deliver improvements in public services to the citizen.

This may include:

  • The effective use of technology to improve service provision
  • The effective use of technology in making a public service(s) more accessible to the citizen
  • The effective use of technology to increase the operational efficiency or effectiveness of a public body
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An award for an individual, team, group or network initiating and leading action to remove barriers and improve the working experience and engagement levels of employees, or demonstrating excellence in the delivery of services to all genders. Criteria:

  • Acts as a role model or ally in championing gender equality
  • Creates an inclusive culture by challenging gender inequalities/barriers/bias in the application of people management policies, for example inclusive recruitment, talent development, performance management, career development and promotion, or in customer service delivery.
  • Takes steps to eliminate or reduce incidents of bullying, harassment or discrimination against employees or service users of all genders
  • Leads positive actions or interventions to enable talented employees of all genders to realise their full potential
  • Applies evidence and customer insight to tackle issues effectively to improve service user experience
  • Can demonstrate positive outcomes arising from their interventions for individuals and the organisation
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Tomorrow’s leaders within the public sector are already with us, largely working unrecognised, and this award will seek to shine a spotlight on them.

Nominations should come from a senior manager or team leader for a junior member of staff with no more than two years’ service and should include:

  • Background of the nominees role and responsibilities within their department/project team
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Many public services in challenging environments are only possible by public bodies working in partnership with charities and third sector organisations. These services are often lifelines for vulnerable citizens who could otherwise go unnoticed and this award seeks to recognise those organisations working in partnership with the public sector to deliver a better Scotland. Nominations can be made by either third sector organisations themselves or senior public sector managers commissioning services. 

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An award for a team or collective leadership group who have displayed excellence in promoting skills development across teams or operational units.  This should include:

  • Evidence of a significant and sustainable contribution, increasing skills improvement and sharing.
  • The positive business outcomes achieved as a direct consequence of up-skilling a team or operational unit.
  • Evidence of embedded good practices in determining evolving development needs and real innovation in addressing them.
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An award that recognises a project or approach that has brought different strands of successful policy making together and made a real difference in terms of practical delivery, user experience or cost effectiveness:

  • Developing sound evidence base and managing diverse range of input.
  • Managing the political context in a robust and dynamic manner.
  • Developing and designing with implementation in mind, for example through interaction and engagement with users.
  • Utilising new and innovative platforms and tools to progress work at pace e.g. digital.
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Recognising a team or individual that has demonstrated exemplary commercial practice, achieving better outcomes for public bodies through contract negotiations and management, commercial policy development, smart procurement, best practice supplier management, or new models of delivery.  

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The Lifetime Achievement Award will recognise and promote individuals who have made a significant contribution to Scottish Public Service over a sustained period of time.

The Lifetime Achievement Award will be award to an individual who has:

  • An established history of distinguished service.
  • Made a lasting contribution to the Scottish public service.
  • Exhibited leadership and provided inspiration to others in the Sector.
  • Earned recognition by other industry, training, education or employer groups.
  • Gained the respect of their professional peers.

This award will be chosen by our judging panel and will not be open for nominations.

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